How Our Service Process Works
- Connect: Call 970-344-5063. We capture symptoms, model details if available, and urgency.
- Dispatch: A nearby tech arrives with stocked parts and tools to speed repairs.
- Diagnose: We test temperatures, electrical supply, airflow, controls, and refrigerant circuits to pinpoint the fault.
- Authorize: You receive a clear, written recommendation with options so you can approve the best path.
- Repair: We complete the fix, retest, and verify stable temperatures and defrost cycles.
- Document: You get a concise service report with readings and care tips to prevent repeat issues.
Local tip: In the Front Range, summer heat and dry air can cause faster ice melt and heavier condenser loads. Keep condenser coils clean and ensure at least 6 inches of clearance for better efficiency and fewer emergency calls.
Common Problems We Fix Every Week
Small issues can snowball into lost inventory. Call early if you notice any of these symptoms:
- Warm case temperatures, product not holding below target
- Short cycling, system won't start, or frequent breaker trips
- Heavy frost or ice buildup on coils or around doors
- Water leaks, clogged drains, or excessive condensation
- Unusual noises, rattles, or fan vibration
- Thermostat, controller, or defrost timer errors
- Ice machine low production, thin ice, or dirty cubes
Our goal is to stabilize temperatures quickly, then address the root cause so you can return to normal operations with confidence.
Why Longmont Businesses Choose ASI
We know the kitchens and case lines along Main Street, Hover Street, and Ken Pratt Boulevard, as well as nearby spots in Niwot, Erie, Frederick, Firestone, Mead, Lyons, and Berthoud. That local knowledge helps us troubleshoot faster and stock the right parts. You also get:
- Skilled, background-checked technicians who specialize in commercial equipment
- Trucks stocked with common motors, fan blades, contactors, sensors, and drain parts
- Clear communication, accurate temperature logs, and cleanup before we leave
- Guidance to improve airflow, sealing, and maintenance that lowers operating costs
We stand behind our workmanship and provide straightforward recommendations that fit your operation and budget. For quick help, call 970-344-5063 now.